cxbet Terms and Conditions
This page clearly sets out all the conditions for using the cxbet platform, the account management policy, financial transaction rules, and the rights and responsibilities of members. Please read these terms carefully before registering on the platform.
01 General Provisions
cxbet is an online gaming and betting platform that offers various casino games, sports betting, and live gaming to users in Bangladesh. These terms and conditions ("Terms") constitute a legally binding agreement between cxbet and its members.
By registering an account on the platform or using any of its services, you are considered to have fully read, understood, and accepted these Terms. If you do not wish to comply with these Terms, please refrain from using the platform.
1.1 Changes to the Terms
cxbet reserves the right to change, amend, or revise these Terms at any time. Updated Terms will take effect as soon as they are published on the platform. Members are advised to visit this page regularly to stay informed of the latest Terms.
1.2 Language and Interpretation
These Terms have been prepared in Bengali and the Bengali text shall be considered final. In the event of any dispute or ambiguity, cxbet's interpretation shall be treated as final.
02 Account Registration and Eligibility
2.1 Age Requirement
To open an account and use any service on cxbet, a member must be at least 21 years of age. Opening or using an account on behalf of a minor is strictly prohibited. cxbet may request an identity document or other proof at any time to verify age.
2.2 Single Account Policy
Each member may open only one account. If the same person operates multiple accounts, all such accounts will be closed and the associated funds may be forfeited.
2.3 Registration Information
All information provided at the time of registration must be accurate, complete, and up to date. If false information is provided, cxbet reserves the right to suspend or cancel the account.
2.4 Identity Verification (KYC)
Before processing a withdrawal request or a large transaction, cxbet may require verification of a member's identity. A copy of a national identity card or passport may be requested for this purpose.
03 Financial Transactions — Deposits and Withdrawals
3.1 Deposit Terms
The minimum deposit amount on cxbet is ৳500 (five hundred taka). Members can deposit via bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits must be made using the member's own payment account.
- Deposits using third-party payment methods are not permitted.
- Deposited funds may only be used for gaming or betting activities.
- All deposit requests are processed through secure, encrypted channels.
3.2 Withdrawal Terms
The minimum withdrawal amount from cxbet is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 15 minutes to 2 hours. Available withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Withdrawals can only be made to the same payment method used for the deposit.
- Account verification must be completed before making a withdrawal request.
- To withdraw winnings from a bonus, the applicable wagering requirements must be met.
- In the case of suspicious transactions, cxbet may temporarily put a withdrawal on hold.
04 Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: if a deposit of ৳1,000 gives a bonus of ৳1,000, the total balance will be ৳2,000, and ৳1,000 × 15 = ৳15,000 must be wagered before withdrawal.
4.2 General Bonus Terms
- Each bonus offer has its own terms, which must be read before claiming.
- Bonuses are non-transferable and may only be used in your own account.
- To withdraw winnings earned with bonus funds, the specified wagering requirements must be completed.
- cxbet reserves the right to change or discontinue any bonus offer at any time.
- If fraud is suspected in connection with any bonus offer, cxbet may cancel that bonus.
05 Betting and Gaming Rules
5.1 Bet Limits
Each game and betting market has its own minimum and maximum bet limits, which are clearly displayed while playing. Any bet placed in violation of these limits will be considered void.
5.2 Settlement of Results
In sports betting, results will be determined according to the official result of the relevant event. If a result is affected by a technical error, cxbet reserves the right to void or re-evaluate the bet.
5.3 Permitted Betting Activity
Betting on cxbet using automated methods, such as bots or automated software, is strictly prohibited. If such activity is detected, the relevant account will be closed immediately.
5.4 Event Cancellation or Postponement
If a sports event is not completed within the scheduled time or is cancelled for uncertain reasons, the bets on that event will be handled in accordance with cxbet's established rules.
06 Account Suspension and Closure
6.1 Reasons for Account Closure
cxbet reserves the right to temporarily or permanently close any member's account in the following circumstances:
- Violation of any part of these Terms.
- Use of a false identity or forged documents.
- Attempting money laundering or fraud through the account.
- Operating multiple accounts.
- Attempting to harm other members or the system.
- If the member requests account closure themselves.
6.2 Voluntary Account Closure
A member who wishes to close their own account can contact the support team via 24/7 live chat or email. It is advised to withdraw any eligible balance before closing the account.
07 Privacy and Data Protection
cxbet treats the protection of members' personal information as a top priority. Information collected at the time of registration is used solely for account management, identity verification, and service improvement.
Members' information is not sold or transferred to any third party, though it may be shared when required by legal obligation or for security investigations. Full details of how personal information is collected, stored, and used can be found on our Privacy Policy page.
All sensitive information is kept secure using SSL encryption technology. Members can update their personal information from their own account settings.
08 Copyright and Intellectual Property
All content on the cxbet platform — logos, images, game designs, text, software code, and brand identity — is the intellectual property of cxbet or its licensors. Copying, modifying, distributing, or using this content commercially without prior permission is strictly prohibited.
8.1 Permitted Scope of Use
Members may view and use the platform's content only for personal, non-commercial purposes. Copying any part of the platform for publication or distribution elsewhere may result in legal action.
09 Responsible Gaming Obligations
cxbet believes that gaming is a form of entertainment, and it is our responsibility to ensure it does not become harmful to any member. This platform's services are strictly prohibited for anyone under the age of 21.
cxbet allows members to set deposit limits, temporarily exclude themselves, or permanently close their account. If you feel you are developing an unhealthy dependence on gaming, please read our Responsible Gaming Guidelines and contact us via live chat for support.
10 Limitation of Liability
10.1 Service Interruption
cxbet makes every effort to ensure uninterrupted service on the platform. However, temporary service disruptions may occur due to technical issues, server maintenance, or internet connectivity problems. cxbet will not be liable for any loss suffered by a member in such circumstances.
10.2 Third-Party Services
Games from third-party game providers (Pragmatic Play, PG Soft, Evolution, JILI, Spribe, etc.) are operated on the cxbet platform. cxbet is not directly liable for technical faults or service issues with these games, but commits to assisting in resolving any problems.
10.3 Liability for Gaming Losses
Any financial loss a member incurs through gaming activity is the result of their own decisions. cxbet cannot guarantee against, and is not obligated to accept liability for, a member's losses in casino or betting games. To learn more about our approach to gaming awareness and protection, please read the About Us page.
11 Dispute Resolution and Contact
If a dispute arises between cxbet and any member, an attempt will first be made to resolve it through discussion. Members can raise any complaint via 24/7 live chat or email.
11.1 Complaints Process
- After receiving a complaint, the cxbet team will review the matter.
- Complex matters may take somewhat longer to resolve.
- Once resolved, the relevant member will be notified directly.
- All member information will be handled confidentially.
12 Miscellaneous Provisions
12.1 Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining Terms will remain fully in effect.
12.2 Entire Agreement
These terms and conditions constitute the entire agreement between cxbet and the member and replace any prior oral or written understanding.
12.3 Waiver
If cxbet does not enforce a term in a particular instance, this does not deprive it of the right to enforce that term in the future.
12.4 Update Notifications
When significant changes are made to the Terms, an attempt will be made to notify members via their registered email or through a platform notification. However, it is also the member's own responsibility to stay informed of the latest Terms.